Have you ever thought about what all is involved in a job description for garage door technicians in Austin TX? If you own a business that services garages, or you are such a technician and are looking to contract out work, you might be thinking about this because you need to write such a job description. On the other hand, if you have experience and are looking for such a job, you might want to know what’s involved so that you can check off all the boxes and find descriptions you can apply for to get work.
Technical proficiency and a thorough understanding of garage doors and their related equipment is a must for garage door technicians.
These professionals are often going to be responsible for the installation of garage doors. This particular task will often be a multi-person job though, so as a technician, you might not need to know every last detail of the full installation process all by yourself. Of course the more installations you are personally a part of, the more matters you become familiar with, in particular a wider range of makes and models of garage door openers, as well as other equipment.
Service calls that you might go out alone for or hire someone to handle for your business include repair situations. So, a vital component of any garage door technician job description is the ability to accurately diagnose a particular issue, as well as figure out and then execute the appropriate repair. This is usually only possible on-site, so while studying books and online materials is a great step, hands-on experience is very helpful in this particular area of a garage door technician’s daily and routine work.
Advising customers and clients on appropriate maintenance regimens is a closely related aspect of the job responsibilities of a garage door professional.
In many cases, just some application of basic maintenance techniques might get the garage door back to fully optimal working conditions. However, garage owners need to know the specific maintenance tasks that need to happen, as well as when they need to happen. They need to understand that if they do not handle such matters themselves, they need to call in again for service calls. These conversations can sometimes be a little awkward, as a technician can come across as preachy, but it is also a chance to drum up more business.
Still, such conversations are handled well when the technician has excellent communication and customer service ability. This is critical in a line of work where some communication will happen over the phone, Internet, and email to answer questions and schedule on-site visits, but most of the communication is going to be on the actual properties with garages when the technician goes out to visit and look things over or do work. It is also very important that homeowners feel safe having you around, so a name badge and clean uniform are of considerable importance too. Whether a garage door technician drives his own vehicle or a company one, he needs to have a driver’s license and be appropriately insured. Some homeowners might even insist on background checks too, which might seem invasive or even offensive, but is also an understandable request.
Whether you are looking for work and want to know the requirements you need to meet, or you are an entrepreneur looking to hire, these are the primary components of any garage door technician job description. Use this list of criteria to either find a job that makes you more money or helps you find the help that your business needs.